Privacy Policy

Please note that we do occasionally update our Privacy policy. So please do return and review this policy from time to time.

Information we collect

In running and operating this website we may collect and process certain data and information relating to you and your use of this site.

  • Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
  • Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase.
  • Information provided to us when our visitors communicate with us electronically for any reason.

Use of cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience. Please note that no personally identifiable information is recorded. We may also use cookies to gather information about your general Internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Use of information

The information collected from customers when creating an account/logging in is used for billing and administration purposes only and will be kept confidential. All information is collected lawfully and in accordance with the Data Protection Act 1998. Contact information collected will be contact details and payment information (credit or debit card). None of which will be passed onto third parties.

In addition, we may use the information for the following purposes:

  • To provide you with information relating to our website, products or our services that you request from us.
  • To provide you with information on other products that we feel may be of interest to you.
  • To meet our contractual obligations to you.
  • To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

Storing personal data

When visitors use the website, information such as the ISP’s domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third parties

We do not sell, share or disclose individually identifiable information obtained online about our visitors to anyone outside of Blacktrace Holdings Ltd. (Dolomite Microfluidics is a brand of Blacktrace Holdings Ltd.) The only exceptions are:

  • If you specifically authorise Blacktrace Holdings Ltd. to share your information with another company.
  • It is required by law.

On occasion, Blacktrace Holdings Ltd. may share non-personally identifiable information with other companies in order to assess the results of a promotion or event. This information is used in aggregate only, and does not contain any information that would personally identify you.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Registration and password

In order to use this service, customers must register and agree to provide truthful information when requested. When registering, customers explicitly agree to our Terms and Conditions, which may be modified by us from time to time. Customers are not only responsible for maintaining the confidentiality of their password, but for ensuring that only authorized personnel access their accounts. If for any reason you are concerned about this, please contact us on info@dolomite-microfluidics.com.

Contact us

Our Privacy Policy has been provided and approved by the online solicitors at LegalCentre.co.uk. Should you have any queries relating to our Privacy Policy, please contact us at +44 (0)1763 242491.